Cookie Policy

Last Updated: July 2, 2026

At CitizenEarth, we believe in transparency about how information is collected and used.

This Cookie Policy explains how CitizenEarth ("CitizenEarth", "we", "our", or "us") uses cookies and similar technologies when you visit our website, engage with our content, purchase our products, join our community, register for experiences, or otherwise interact with our services.

By continuing to browse or use our website, you consent to the use of cookies and similar technologies as described in this Cookie Policy, unless you choose to disable them through your browser settings.

1. WHAT ARE COOKIES?

Cookies are small text files that are stored on your computer, mobile device, tablet, or other internet-enabled device when you visit a website.

Cookies help websites remember information about your visit and improve your overall experience.

Cookies may remember:

Login sessions
Shopping cart contents
Language preferences
Device preferences
Website interactions
Browsing behaviour
Marketing preferences

Cookies do not typically provide access to information stored on your device and cannot independently identify you without additional information.

2. WHY DOES CITIZENEARTH USE COOKIES?

CitizenEarth uses cookies and similar technologies to:

Enable website functionality
Maintain secure user sessions
Remember customer preferences
Improve website performance
Analyse visitor behaviour
Understand website traffic
Improve customer experience
Measure marketing effectiveness
Personalise content and recommendations
Support checkout and payment processes
Prevent fraud and enhance security

3. TYPES OF COOKIES WE USE

Essential Cookies

These cookies are necessary for the website to function properly.

Without these cookies, certain features may not be available.

Examples include:

Shopping cart functionality
Account login and authentication
Payment processing
Security features
Website navigation

Because these cookies are necessary for website operation, they cannot typically be disabled without affecting functionality.

Functional Cookies

Functional cookies help us remember your preferences and provide a more personalised experience.

These cookies may remember:

Language preferences
Region settings
Previously viewed products
Saved account preferences

These cookies enhance convenience and improve usability.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website.

These cookies allow us to analyse:

Website traffic
Popular pages
User journeys
Time spent on pages
Website performance
Visitor engagement

This information helps us improve the website, products, services, and user experience.

CitizenEarth currently uses:

Google Analytics

Information collected through analytics tools is generally aggregated and does not directly identify individual users.

Marketing and Advertising Cookies

Marketing cookies help us understand the effectiveness of our campaigns and deliver more relevant content and advertisements.

These cookies may track:

Product views
Website visits
Advertising engagement
Conversion activity
Event registrations
Customer interactions

CitizenEarth currently uses:

Meta Pixel

These technologies may help us create audience insights, improve advertising performance, and measure campaign effectiveness.

4. THIRD-PARTY COOKIES

Some cookies may be placed by third-party providers that support CitizenEarth's operations.

Third-party services used by CitizenEarth may include:

Shopify
Razorpay
Shiprocket
Mailchimp
Google Analytics
Meta Pixel

These providers may use their own cookies and tracking technologies in accordance with their respective privacy policies.

CitizenEarth does not control the operation of third-party cookies.

We encourage users to review the privacy policies of these providers for additional information.

5. INFORMATION COLLECTED THROUGH COOKIES

Cookies and similar technologies may collect information relating to:

Device type
Browser type and settings
Operating system
IP address
Geographic region
Referral source
Pages visited
Website interactions
Session information
Shopping cart activity
Marketing and campaign engagement

Where such information constitutes personal information under applicable law, it will be processed in accordance with CitizenEarth's Privacy Policy.

6. MANAGING COOKIES

Most web browsers allow users to control cookies through browser settings.

You may choose to:

Accept all cookies
Reject certain cookies
Delete existing cookies
Receive notifications before cookies are stored

Instructions vary depending upon your browser and device.

You can usually manage cookie settings through your browser's Privacy or Security settings.

7. WHAT HAPPENS IF COOKIES ARE DISABLED?

Disabling cookies may impact the functionality of the website.

Certain features may become unavailable or operate incorrectly, including:

Account login
Shopping cart functionality
Checkout processes
Saved preferences
Personalised experiences
Website performance features

CitizenEarth cannot guarantee full website functionality if cookies are disabled.

8. DO NOT TRACK SIGNALS

Some browsers offer a "Do Not Track" feature.

Because there is currently no universally accepted standard for responding to such signals, CitizenEarth may not respond to Do Not Track requests in a consistent manner.

We continue to evaluate industry standards and legal requirements as they evolve.

9. CHANGES TO THIS COOKIE POLICY

CitizenEarth may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, business practices, service providers, or website functionality.

Updated versions will be posted on our website together with a revised "Last Updated" date.

We encourage users to review this Cookie Policy periodically to remain informed about how cookies and similar technologies are used.